HouseRoutines Terms of Service

Effective from: [SERVICE LAUNCH DATE]

1. General Provisions

These Terms of Service govern the use of the HouseRoutines mobile application, the houseroutines.com website and services provided in connection with HouseRoutines.
The service provider is:

Bartosz Pogoda Software
ul. Grabiszyńska 206/53
53-235 Wrocław
Poland
Tax ID (NIP): 8943260405

hereinafter referred to as “HouseRoutines”, the “Service Provider”, “we” or “us”.

For matters relating to the operation of the Service, contact:

Until a separate support address is introduced, this address may also be used for account-related questions and complaints.

These Terms are made available free of charge before the agreement is concluded and may be saved or printed by the User.
Use of HouseRoutines requires acceptance of these Terms.
The Privacy Policy available at houseroutines.com describes the rules governing the processing of personal data in connection with the Service.

2. Definitions

For the purposes of these Terms:

Application means the HouseRoutines mobile application intended for devices using, in particular, iOS or Android.

HouseRoutines or Service means the digital service that allows users to organise their home and household responsibilities through the Application and related online services.

User means a natural person aged 18 or over who has a HouseRoutines Account and uses the Service.

Account means an individual User account enabling access to HouseRoutines.

Household means a space created in HouseRoutines in which Users can jointly organise information about the home, rooms, household assets and activities.

Household Member means a person added to a Household. A Household Member may, but does not have to, have their own HouseRoutines Account.

Household Owner means a User with extended permissions to manage a Household.

Activity means a task, responsibility, reminder or other home-related activity created or suggested in HouseRoutines.

User Content means data and information entered into HouseRoutines by a User, such as names, descriptions, notes, custom Activities and room names.

3. Nature of HouseRoutines

HouseRoutines is a tool supporting household organisation.
The Service may, among other things, allow users to:
a. create a Household,
b. add rooms and household assets,
c. create, schedule and assign Activities,
d. mark Activities as completed, skipped, snoozed or no longer needed,
e. maintain Activity completion history,
f. receive recommendations related to home maintenance,
g. invite other people to a Household,
h. use a Household jointly with multiple people,
i. receive reminders and notifications,
j. use system widgets where available on the relevant device.
The available feature set may vary depending on the operating system, Application version, device type and stage of development of HouseRoutines.
HouseRoutines is not a professional building-management system, security system or alarm system.
Information, recommendations and schedules presented in the Application are provided for assistance only.
HouseRoutines does not replace manufacturer instructions, installer recommendations, inspections required by law or professional technical assessment.

4. Requirements for Using the Service

An Account may be created only by a person who is at least 18 years old.
Using HouseRoutines requires:
a. a compatible mobile device,
b. Internet access,
c. an active email address,
d. a current or supported operating system version,
e. installation of the HouseRoutines Application.
Certain features, such as notifications, require the User to grant appropriate operating-system permissions.
The User bears the cost of Internet access and the device in accordance with the agreement with their network provider.
The Service Provider may discontinue support for very old operating system versions or Application versions where justified by security, technical reasons or product development.
Where possible, we will inform Users in advance about material technical requirement changes that may prevent continued use of the Service, where this is appropriate and required by the nature of the change.

5. Creating an Account

Creating an Account requires a valid email address.
Sign-in is performed using a code or another authentication mechanism made available in the Application.
The User is responsible for protecting access to the email inbox and device used to access HouseRoutines.
The User should not share sign-in codes with other persons.
A User may use only an Account they are authorised to use.
The agreement for provision of the Service is concluded when:
a. the Terms have been accepted,
b. the Account has been created or activated,
c. the User obtains the ability to use HouseRoutines,

whichever occurs last according to the registration process.

The agreement is concluded for an indefinite period.

6. Acceptance of the Terms

Before creating an Account, the User is given access to the current version of the Terms.
Creating an Account requires acceptance of the Terms.
HouseRoutines may store information about:
a. the version of the Terms accepted,
b. the date and time of acceptance,
c. the Account to which the acceptance relates.
Acceptance of these Terms does not constitute marketing consent or consent to personal data processing in situations where applicable law requires a separate consent.

7. Household and Household Members

A User may create one or more Households where the functionality of the Application allows it.
A Household may be shared by multiple Users.
A Household may also include Household Members who do not have their own Accounts.
A User may enter a first name, nickname or another short label identifying a Household Member.
Users should limit information about other people to what is genuinely necessary for use of HouseRoutines.
Users must not enter information about other people in a way that infringes their rights.
In particular, we recommend using only a first name or nickname rather than full identification details.

8. Invitations

A User with appropriate permissions may invite another person to a Household.
An invitation may take the form of a link, code or another identifier.
An invitation link or code should be shared only with the person for whom it is intended.
A person with a valid invitation may be able to join the Household.
Invitations may have a limited validity period.
The Service Provider may invalidate an invitation for security reasons, in particular where there is reason to believe that the invitation has been disclosed to an unauthorised person.

9. Roles and Access to a Household

Different Users may have different permissions within a Household.
In particular, a Household Owner may have the right to:
a. manage Household Members,
b. send invitations,
c. change selected settings,
d. manage roles of other persons,
e. delete the Household.
HouseRoutines may require every active shared Household to have at least one Household Owner.
Accordingly, a User who is the final Household Owner may be required to transfer ownership to another User before leaving the Household or deleting their Account.

10. Visibility of Information Within a Household

Information stored in a shared Household may be visible to other Users who have access to that Household.
This may include, in particular:
a. Household Members,
b. rooms and household assets,
c. Activities,
d. notes,
e. assignment of responsibilities,
f. due dates,
g. Activity completion history,
h. information about the person who completed an Activity.
Users should take the shared nature of a Household into account before entering information into the Application.

11. User Content

The User is responsible for User Content entered into HouseRoutines.
It is prohibited to enter content that:
a. is unlawful,
b. infringes the rights of other persons,
c. incites violence or criminal conduct,
d. contains malicious software or code capable of disrupting the Service,
e. is used for unlawfully obtaining information about other people.
HouseRoutines is not intended for storing special categories of personal data or information requiring particular protection.
In particular, Users should avoid storing:
a. medical records,
b. information about illness or treatment,
c. identification document numbers,
d. payment card numbers,
e. passwords,
f. banking data,
g. other information whose disclosure could cause significant harm.
The User grants the Service Provider the right to technically process User Content solely to the extent necessary to provide the Service, protect its operation and comply with legal obligations.
The User retains rights to content they create, to the extent such rights belong to them.

12. Recommendations and Schedules

HouseRoutines may suggest Activities, their frequency and suggested dates.
Recommendations are general and provided for assistance only.
The User should independently determine whether a recommendation is appropriate for their particular home, device or situation.
In relation to technical devices, priority should be given to:
a. the manufacturer's instructions,
b. warranty requirements,
c. applicable law,
d. recommendations of appropriately qualified professionals.
Subject to mandatory provisions of law, HouseRoutines is not responsible for damage resulting solely from following a recommendation contrary to manufacturer instructions, applicable law or obvious safety principles.

13. Notifications

Users may enable notifications concerning Activities and other HouseRoutines features.
Delivery of notifications also depends on:
a. the operating system,
b. device settings,
c. Internet connectivity,
d. Apple, Google, Expo or other technical provider infrastructure.
For this reason, HouseRoutines does not guarantee that every notification will be delivered at a specific time.
Users should not rely exclusively on HouseRoutines for activities that are critical to health, life, safety or protection of property.

14. Widgets

The Application may allow information to be displayed in system widgets.
Information displayed by a widget may be visible without opening HouseRoutines.
The User is responsible for configuring the privacy settings of their own device and should take into account that such information may be visible to other people with access to that device.

15. Free Nature of the Service

As of the effective date of this version of the Terms, HouseRoutines is provided free of charge.
Users are not charged by the Service Provider for basic use of the features available in the current version of the Application.
Users may incur data-transmission costs in accordance with their agreement with their network provider.
If paid features, a Premium subscription or another paid plan are introduced in the future, the applicable terms and prices will be presented to the User before purchase.
The introduction of paid features in the future does not automatically create any obligation for existing Users to pay unless they expressly choose to purchase them.

16. Advertising and Commercial Features

As of the effective date of this version of the Terms, HouseRoutines does not display advertising.
In the future, the free version of the Service may be expanded to include advertising or other commercial features.
Before introducing solutions that require changes to personal data processing, user consent or a material change to the terms of using the Service, we will update the relevant documentation and, where required, ask the User to make the appropriate choice.

17. Application Updates

HouseRoutines may publish Application updates in order to:
a. improve security,
b. fix errors,
c. ensure compatibility,
d. improve performance,
e. develop existing features,
f. introduce new features,
g. adapt to technical or legal changes.
Certain updates may be necessary for proper or secure use of the Service.
If a User fails to install an update about which they were properly informed and which is necessary to maintain conformity of the Service with the agreement or to ensure security, this may affect the availability of certain features.

18. Changes to Functionality

HouseRoutines is an evolving digital service.
We may modify features of the Service for justified reasons, in particular due to:
a. technological changes,
b. security requirements,
c. changes in applicable law,
d. Apple, Google or other platform requirements,
e. the need to fix errors,
f. changes to underlying infrastructure,
g. product development,
h. low usage of a particular feature,
i. discontinuation of external technology on which a feature depends.
Changes will not be made for the purpose of arbitrarily depriving the User of core features forming an essential part of the agreement.
If a change materially and negatively affects a consumer's ability to use the Service, we will comply with applicable legal information requirements and consumer rights.

19. Availability of the Service and Maintenance

We aim to provide HouseRoutines on a reasonably continuous basis.
We do not, however, guarantee uninterrupted availability at all times.
Interruptions may result from:
a. maintenance,
b. deployment of updates,
c. technical failures,
d. failures of infrastructure providers,
e. security threats,
f. events beyond the Service Provider's control.
Where possible, planned longer interruptions may be communicated to Users in advance.
Nothing in this section limits consumer rights relating to conformity of a digital service with the agreement.

20. Conformity of the Service With the Agreement

In relation to Users who are consumers, HouseRoutines is responsible for conformity of the digital service with the agreement in accordance with applicable law.
The Service should in particular have the functionality, compatibility, availability and security that the User may reasonably expect, taking into account the nature of HouseRoutines and information provided before conclusion of the agreement.
Where the Service does not conform to the agreement, the consumer may, in the cases provided by law, request that the Service be brought into conformity.
Where the conditions provided by law are met, the consumer may also have the right to terminate the agreement.
These Terms do not limit any rights available to consumers under mandatory provisions of law.

21. Complaints

A User may submit a complaint regarding the operation of HouseRoutines electronically to:

privacy@houseroutines.com

Where possible, the complaint should include:
a. the email address associated with the Account,
b. a description of the problem,
c. information about when the problem occurred,
d. information that may allow us to reproduce the issue,
e. the requested method of resolving the matter, if the User wishes to specify one.
Users should not send sign-in codes or other authentication data.
We will consider complaints without undue delay and within the time limits required by applicable law.
Failure to provide some of the information listed in section 2 does not automatically result in rejection of the complaint if it can still be considered based on the information provided.

22. Right of Withdrawal

A User who is a consumer enters into an agreement for the use of HouseRoutines at a distance.
A consumer has the right to withdraw from the agreement within 14 days from its conclusion without giving any reason, in accordance with applicable law.
A notice of withdrawal may be sent to:

privacy@houseroutines.com

It is sufficient for the notice to be sent before the expiry of the withdrawal period.
The consumer may use the following wording, but is not required to do so:

“I hereby give notice that I withdraw from the agreement concerning the use of HouseRoutines. Account email address: [...]. Date of conclusion of the agreement: [...].”

Independently of the statutory right of withdrawal, the User may stop using the free Service and delete their Account at any time in accordance with Section 23.

23. Account Deletion and Termination by the User

The User may stop using HouseRoutines at any time.
Account deletion can be initiated directly in the Application.
Information about the Account deletion process is also available at:

houseroutines.com/account-deletion

Deleting the Account terminates the agreement for provision of the Service in relation to that Account.
If the User is the only user of a Household, deleting the Account may also result in deletion of the entire Household.
If the User is the final Household Owner of a shared Household, the Application may require ownership to be transferred to another User before deletion of the Account.
History of Activities previously completed by the User may remain part of the shared Household history to the extent described in the Privacy Policy.

24. Restriction or Termination of Access by the Service Provider

We may temporarily restrict or, in justified cases, terminate access to an Account where the User:
a. uses the Service unlawfully,
b. knowingly compromises system security,
c. attempts to gain unauthorised access to data belonging to other users,
d. uses HouseRoutines to distribute unlawful content,
e. uses the Service in a manner that creates a material threat to its operation or to other users.
Where the nature of the violation permits, we may first ask the User to stop the violation.
We may take immediate action where necessary to:
a. protect security,
b. protect other persons' data,
c. prevent abuse,
d. comply with a legal obligation.
Nothing in this section affects consumer rights arising from mandatory provisions of law.

25. Discontinuation of HouseRoutines

The Service Provider may in the future decide to discontinue HouseRoutines.
In the event of planned discontinuation of the entire Service, we will inform Users with reasonable advance notice unless earlier notice is impossible for reasons outside the Service Provider's control or due to security considerations.
If applicable law grants consumers additional rights in connection with discontinuation or material modification of the Service, those rights will be preserved.

26. Liability

The Service Provider is liable to consumers in accordance with applicable law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
HouseRoutines is an organisational tool and does not guarantee that:
a. the User will perform a particular Activity,
b. a notification will be delivered at a specific time,
c. a recommended frequency will be appropriate for every device or building,
d. following a recommendation will replace a professional inspection where one is required.
Users should follow manufacturer instructions, applicable law and safety principles.

27. Intellectual Property

Rights to the Application, houseroutines.com, HouseRoutines branding, software code, graphic elements, recommendation databases and other parts of the Service belong to the Service Provider or the relevant licensors.
These Terms do not transfer intellectual property rights in HouseRoutines to the User.
The User receives a non-exclusive, non-transferable right to use the Application to the extent necessary to use the Service in accordance with these Terms.
Without appropriate authorisation, it is prohibited in particular to:
a. copy material parts of the Service,
b. distribute the Application,
c. circumvent security measures,
d. use HouseRoutines to obtain data without authorisation,

subject to uses expressly permitted by law.

28. Personal Data

The rules governing the processing of personal data are described in the Privacy Policy available at:

houseroutines.com/privacy

The Privacy Policy does not replace these Terms and these Terms do not replace the Privacy Policy.
For personal-data matters, contact:

privacy@houseroutines.com

29. Changes to the Terms

These Terms may be changed for important reasons, including:
a. changes in applicable law,
b. changes to Apple, Google or other platform requirements,
c. introduction of new features,
d. changes to the way existing features are provided,
e. technical or security changes,
f. introduction of paid plans or features,
g. introduction of advertising,
h. changes to Service Provider details.
Where a change applies to an ongoing agreement and may materially affect the User's rights or obligations, we will provide notice in the manner required by law.
Where a change requires renewed acceptance of the Terms, the User will be asked to accept the updated Terms before continuing to use the relevant features.
The current version of the Terms will be available at houseroutines.com.
Changes to the Terms do not affect rights acquired by the consumer before the change takes effect.

30. Governing Law

These Terms are governed by Polish law.
In the case of a consumer, the choice of Polish law does not deprive the consumer of protection provided by mandatory provisions of the law of their country of habitual residence where applicable conflict-of-laws rules provide such protection.
Disputes involving consumers will be resolved by courts having jurisdiction under applicable law.

31. Final Provisions

These Terms enter into force on the date stated at the beginning.
These Terms are available free of charge at houseroutines.com in a form that allows them to be saved and reproduced.
If any provision of these Terms is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions unless applicable law provides otherwise.
Matters not governed by these Terms are subject to the applicable provisions of generally binding law.